The Platform
aurent is a U.S.-based technology platform — a marketplace & payment intermediary. It connects Hosts and Guests, handles payments and platform support. aurent does not own, operate, or manage properties. Reviews on this tab rate the aurent platform experience.
The Property Owner
The Host is the independent licensor of the property. Hosts are responsible for property management, maintenance, building compliance, house rules, and direct Guest interaction. Each Host's rating is separate from aurent's platform rating.
The Tenant
The Guest is the licensee who books a room through the aurent platform. Guests can review both the Host (property, maintenance, communication) and the aurent platform (booking, support, deposit protection) separately.
aurent is a mid-term furnished share-house platform in Melbourne and Sydney, Australia. The reviews below rate aurent's platform experience. aurent has maintained a 4.8 out of 5 star platform rating since February 2023, based on feedback from international students, professionals, and relocating tenants from over 30 countries.
Frequently Asked Questions
What is aurent?
aurent is a U.S.-based technology platform that connects independent Hosts with Guests seeking mid-term furnished accommodation in Melbourne and Sydney, Australia. aurent is a marketplace — it does not own or manage properties directly.
How are these reviews collected?
Reviews on this page are submitted by guests who completed a verified stay through the aurent platform. Host reviews are collected separately and reflect each Host's individual performance.
What happens if my host doesn't return my deposit?
aurent offers Deposit Protection for eligible stays. If your Host doesn't return your Guarantee Deposit within the required timeframe, submit a claim through the platform — aurent will cover the eligible amount within up to 45 business days following receipt of complete documentation, including the checkout form.
Is aurent a landlord or property manager?
No. aurent is a technology platform. All accommodation arrangements are License Agreements between independent Hosts and Guests. aurent provides booking infrastructure, communication tools, and platform support — it does not own, operate, or manage properties.
Where does aurent operate?
aurent operates in Melbourne (VIC) and Sydney (NSW), Australia, across inner-city suburbs including Carlton, Fitzroy, St Kilda, Collingwood, Surry Hills, Newtown, Glebe and more.
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